At Qualifiders Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Moodle-based learning platform.

1. Information We Collect

When you use Qualifiders Academy, we may collect the following types of information:

1.1 Personal Information

  • Name, email address, username, and password.

  • Profile details, including educational background and contact information.

  • Payment and billing information (if enrolling in paid courses).

1.2 Usage Data

  • Course progress, quiz and assignment results, login frequency, and session duration.

  • Forum posts, chat messages, and other interactive activity on the platform.

  • Device, browser type, IP address, and log data.

1.3 Cookies and Tracking

  • Cookies and similar technologies to improve site functionality and user experience.

  • Analytics data to understand how users interact with our platform.

2. How We Use Your Information

We use your data to:

  • Provide and manage your access to courses and learning resources.

  • Track your learning progress, assessment results, and provide feedback.

  • Personalize your learning experience and suggest relevant content.

  • Communicate important updates, course information, and promotional offers (if you opted in).

  • Improve our platform and services, including security and technical support.

  • Comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared with:

  • Authorized Staff and Instructors: To manage courses and provide support.

  • Service Providers: Payment processors, hosting providers, and analytics services.

  • Legal Authorities: If required by law or in response to legal processes.

We ensure all third parties comply with strict data protection standards.

4. Data Retention

We retain your personal and academic information only as long as necessary to provide our services or comply with legal requirements. You may request deletion of your data in accordance with applicable laws.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your personal data.

  • Opt out of marketing communications.

  • Withdraw consent where applicable.

To exercise these rights, contact us at: [Insert Contact Email]

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Moodle’s security features, including password hashing and role-based access, help safeguard your information.

7. Third-Party Tools and Links

Our platform may include links or integrations with third-party tools (e.g., Zoom, payment gateways). These services have their own privacy policies. Qualifiders Academy is not responsible for third-party practices.

8. Children’s Privacy

Our services are not directed to children under 13 (or applicable age in your country). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns regarding your privacy, contact us at:

Email: [info@qualifiders.com]